There can be several reasons why your Swinging Sticks may stop working properly. In this guide, we've summarized the most common problems and solutions to make sure your Swinging Sticks are running smoothly again.
We've also created three informative videos that explain in detail how you can fix some of the more challenging issues yourself. You can find these videos in the sections below.
If you are still having trouble troubleshooting, please send us a message with the following information:
Serial number, date of purchase, dealer
Photos from different angles to let us better assess the alignment of the bars.
A video showing the rotation or the rollover not performed properly.
To send us the video, please follow this link: videosupport. You can also scan the QR code with your cell phone and email us the link to the video at firstname.lastname@example.org.
We will get back to you promptly to assist you personally. Your satisfaction is our top priority, and we are ready to take all necessary steps to ensure that your Swinging Sticks are working properly again.